Visa Travel Notification Service
Incorporate cardholder self-reported travel into your authorization decisions.
available for use by
Issuer Banks
Regional Availability
View Details- N. America
- Asia-Pacific
- Europe
- CEMEA
- LAC
Fees & Terms
Free to use in Sandbox. Contact for Production fees. Product terms located at end of the page.
Avoid mistaken purchase declines while your cardholders are traveling
Visa Travel Notification Service helps you avoid mistaken purchase declines while your cardholders are traveling by incorporating cardholder self-reported travel plans into the VisaNet authorization message. With Visa Travel Notification Service, Visa informs you whether your cardholder is transacting during the travel dates and at the travel destination they reported, helping you more confidently approve transactions when your cardholders make purchases while travelling.
Key Features
Increased cardholder confidence
With knowledge that their issuer is aware of their travel plans, cardholders can have additional peace of mind while traveling.
More intelligent real-time authorization decisions
Enables real-time risk assessment by providing the Visa Travel Authorization Tag in the authorization message, and by incorporating geolocation information in the Visa Advanced Authorization (VAA) score*.
* Currently for issuers in the US and Canada only.
Reduced likelihood of unnecessary declines
Issuers can have greater confidence in approving travel transactions when they are aware of cardholder travel plans, reducing the likelihood of declines on legitimate tranactions.
Why Use It?
Fewer Inaccurate Transaction Declines
Confirmation that cardholders are transacting at their reported travel destinations helps you authorize transactions more confidently and keep your travelling cardholders happy.
Reduce Cost
Can help decrease calls to your call center by helping to reduce mistaken declines and pre-travel notification calls.
How Does It Work?
When your cardholders inform you of their travel plans (e.g. via an online form or your call center), you can send those travel details to Visa using the Visa Travel Notification API. Visa then stores the travel itineraries for use when your cardholders makes purchases while travelling. When your cardholder transacts, Visa analyzes whether the transaction is located near the travel destination and during the travel dates you sent to Visa. Based on this analysis, Visa sends you an enhanced Visa Advanced Authorization Score and populates the Visa Travel Authorization Tag in the authorization message so you can use them in your decision of whether or not to approve a transaction.
Note: The Visa Travel Notification Service only impacts the Visa Advanced Authorization score if you are an issuer in the United States or Canada.
Since Visa Travel Notification Service is API based, you can send travel details to Visa regardless of how your cardholders tell you their plans. For example, if you have an online or mobile form that cardholders can enter their travel plans into, you can send the cardholder-reported plan to the Visa Travel Notification API. If your cardholder calls your customer service center, your customer service backend system can send the cardholder-reported travel plan to the Visa Travel Notification API.
APIs Included
Visa Travel Notification API
Allows you to Incorporate cardholder self-reported travel into your authorization decisions.
Related Content
Set Notice Online, Travel and Transact
Cardholder sets a travel notice through mobile banking app or online banking, travels to reported destination, and confidently makes a purchase transaction.
Set Notice by Phone, Travel and Transact
Cardholder sets a travel notice by calling issuer’s call center, travels to reported destination, and confidently makes a purchase transaction.
Enhanced Travel Experience
Provide a more seamless payment experience and easy access to information regardless of cardholder location.
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